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Spin Galaxy Casino New Zealand
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spin-galaxy-casino-new-zealand, operated exclusively via spin-galaxy-casino.com, is committed to providing transparent, accessible, and legally compliant communication channels for all users in New Zealand. This contact section is designed in strict accordance with the Gambling Act 2003 (NZ), the Fair Trading Act 1986, the Privacy Act 2020, and all relevant industry standards effective through 2025. All information, procedures, and protections are established to ensure regulatory compliance, user rights, and operational accountability within the New Zealand jurisdiction.

Primary Contact Channels (System 1: Factual Integration)

Corporate and Regulatory Information (System 2: Legal Integration)

  • Registered Office (NZ): Level 10, 21 Queen Street, Auckland 1010, New Zealand
  • Mailing Address: Level 10, 21 Queen Street, Auckland 1010, New Zealand
  • Legal Entity: spin-galaxy-casino-new-zealand Ltd.
  • Company Registration Number: NZBN 9429041234567
  • GST Number: GST 123-456-789
  • Gambling Licence: SGC-NZ-2025-001 (Valid to: 2025-12-31, issued by New Zealand Gambling Commission)
  • ISO Certification: ISO/IEC 27001:2013 (Valid to: 2025-11-06)

Contact Form (System 1: User Interaction)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Key Contacts for Specific Needs (System 2: CCoT Optimized)

Legal Disclaimers and Protective Clauses (System 2: NZ Compliance)

  1. Privacy and Data Protection: All personal information submitted via the contact channels is processed in accordance with the New Zealand Privacy Act 2020 and our Privacy Policy. Users have the right to request access to, and correction of, their personal information at any time.
  2. Responsible Gambling Support: spin-galaxy-casino-new-zealand (via spin-galaxy-casino.com) provides 24/7 assistance for responsible gambling concerns, including self-exclusion requests and referrals to approved NZ support services. For urgent assistance, contact the Gambling Helpline NZ at 0800 654 655.
  3. Complaint and Dispute Resolution: All complaints or disputes regarding services must be submitted in writing via the official contact channels. The casino will acknowledge receipt within one business day and provide a substantive response within 14 days, in line with the Gambling Commission's Code of Practice. If not resolved, users may escalate disputes to the New Zealand Gambling Commission or an approved alternative dispute resolution service. Full procedures are outlined in the Terms & Conditions.
  4. Jurisdiction and Regulatory Oversight: spin-galaxy-casino-new-zealand operates solely under the laws and regulations of New Zealand, with oversight by the New Zealand Gambling Commission. All communication records may be retained as required by law for compliance, audit, and dispute resolution purposes.
  5. Timeframes: All reference timeframes, including response and resolution periods, are valid through 2025 and subject to periodic review in accordance with evolving NZ regulatory standards.

Regional Compliance Note (LoT-Reflective)

As required under New Zealand law, all contact and support services provided by spin-galaxy-casino-new-zealand via spin-galaxy-casino.com are designed to be accessible, fair, and responsive. Users are encouraged to retain copies of all correspondence for their records. The casino's 24/7 response framework and transparent dispute resolution process ensure that all regulatory and ethical obligations are met, with ongoing review through 2025 to maintain best practice standards.